Privacy Policy

1. Overview

Guangzhou Gluexpert Intelligent Equipment Co., Ltd. (hereinafter "Gluexpert" or "we") values and is committed to protecting your personal information. This policy explains how we collect, use and protect personal information when you visit our website (gluexpert.cn) and submit information through it.

2. Information We Collect

Information you provide voluntarily: When you communicate with us through contact forms, online inquiries, phone or email, you may provide your name, company name, phone number, email address and the content of your inquiry.

Information collected automatically: To improve your experience, we may collect your browser type, device information, visiting IP address and page-view behavior through server logs, cookies and similar technologies.

3. How We Use Your Information

• To respond to your inquiries and provide product materials and quotations;
• To arrange technical discussions, equipment demonstrations and after-sales service;
• To send product news or event information with your consent;
• To analyze website usage and continuously improve our content and features;
• To fulfill legal, regulatory and compliance obligations.

4. Cookies and Similar Technologies

We use cookies and website analytics tools to understand page visits, thereby optimizing loading speed and content relevance. You can refuse or clear cookies through your browser settings, but some features or personalized experience may not work properly.

5. Sharing and Disclosure

We do not sell your personal information. We only provide related information to third parties in the following circumstances:

• With your explicit consent;
• When necessary to complete the service you requested (e.g., logistics, technical integration), and only to the necessary partners on a minimal basis;
• As required by laws, regulations, regulators or judicial authorities.

6. Storage and Security

Your personal information is stored on servers located within mainland China. We adopt reasonable security measures such as encrypted transmission and access control to prevent information from being leaked, altered or lost. We retain your personal information only for the period necessary to achieve the purposes of this policy.

7. Your Rights

You have the right to access, correct or delete your personal information held by us, and to withdraw any consent previously given at any time. To exercise these rights, please contact us through the "Contact Us" page of this website or call +86 18002298065, and we will process your request within a reasonable period.

8. Protection of Minors

This website is primarily intended for business customers and professionals. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be published on this page and marked with the "Last updated" date. We recommend checking it periodically.

10. Contact Us

If you have any questions or suggestions about this privacy policy, please contact us through the "Contact Us" link in the footer or call +86 18002298065.